FAQ

Is Fitness Pro Lab CGMP and are there products made in a FDA register facility?

Yes, Fitness Pro Lab is CGMP certified and all of our products are manufactured in an FDA registered facility. This ensures that our products are of the highest quality and meet the strict standards set by the FDA. We take pride in the quality of our products and are committed to providing our customers with safe and effective supplements. Our facility is also NSF and UL Certified.
Does fitness Pro Lab have its own manufacturing facility?

Yes, Fitness Pro Lab has its own state-of-the-art manufacturing facility where all our products are manufactured. We take great pride in being able to control every aspect of the production process to ensure the highest quality products for our customers. Our facility is equipped with the latest technology and machinery, and our team of experts is dedicated to producing innovative and effective supplements that help our customers achieve their fitness goals.
Is shipping included in the price and how long does it take?

Shipping is not included in the price of our products. The cost of shipping will depend on your location and the weight of your order. You can calculate the shipping cost by adding the items to your cart and entering your shipping address. We offer standard shipping which takes approximately 3-7 business days for delivery within Canada and the United States. International shipping may take longer depending on the destination. Please note that shipping times may be affected by factors such as holidays, weather conditions, and customs procedures. We will do our best to ensure that your order is delivered to you as quickly as possible. If you have any questions or concerns about shipping, please feel free to contact us at info@fitnessprolab.com.
How do I add sign up to the rewards program?

To sign up for the Fitness Pro Lab rewards program, follow these steps: 1. Go to the Fitness Pro Lab website and click on the "Rewards Program" button at the top of the page. 2. Click on the "Join Now" button to create a new account. 3. Fill out the required information, including your name, email address, and password. 4. Once you've created your account, you'll be automatically enrolled in the rewards program. 5. To earn rewards, simply shop on the Fitness Pro Lab website and earn points for every dollar you spend. 6. You can also earn points by referring friends to the website or following Fitness Pro Lab on social media. 7. To redeem your rewards, simply log in to your account and click on the "Redeem" button next to the reward you want to claim. If you have any questions or issues with signing up for the rewards program, please contact our customer service team for assistance.
Will my Reward points expire?

Your Rewards points will never expire. You can accumulate as many points as you want and use them whenever you wish to redeem them for our products and services. Keep in mind that the more points you accumulate, the bigger discounts you can enjoy. So, don't hesitate to take advantage of our Rewards program and start earning your points today
Can i send my rewards points to another account?

No, unfortunately, rewards points can only be redeemed on the account they were earned on and cannot be transferred to another account. However, you can use your rewards points to purchase gifts for friends and family by redeeming them for gift cards on our website.